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Thread: Purchase failed

  1. #1
    Join Date
    Mar 2008
    Location
    Germany
    Posts
    108

    Unhappy Purchase failed

    In the store i've got a message that my credit card is not valid
    And i'm very sure that my card is still valid. After that i visit the
    site of my creditcard provider and was able to register my security
    code. With an invalid card this is not possible... After registering
    the purchase failed again. The coupon code for upgrading works
    as expected. What can i do to get AR3?

    Thanks in advance

  2. #2
    Join Date
    Mar 2006
    Location
    Ambient Design
    Posts
    3,504
    Hi Stimpy,

    Sorry to hear you had a problem when purchasing. I would recommend contacting the online store directly for assistance. You can find their contact details here - http://www.kagi.com/contact/index.php

    Let them know what happened and they should be able to assist.
    Dave
    Resident Bug-Hunter
    Ambient Design

  3. #3
    Join Date
    Mar 2008
    Location
    Germany
    Posts
    108
    Thanks for reply so quick. I'll try the kagi support.

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