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Thread: Problem: ArtRage closes istself

  1. #1
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    Nov 2009
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    Problem: ArtRage closes istself

    Hi,
    I'm a very new beginner and I have a problem. I can't open artRage. Every time I try to open it, it closes by itself and asks if I want to restart the program. So I press on restart. It restarts, but then it closes itself again. on the scree, while it is trying to start the programm, it says search updates.
    Please help me. I don't know what to do and I love drawing with artRage.

    Thanks
    Antu

  2. #2
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    How can uninstall it?

  3. #3
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    Mac OS. I tried to unstall it, but somehow it doesn't work or I don't know how to do it.

  4. #4
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    It still doesn't work.
    but anyway, thanks for your help. I will contact them when they are online.

  5. #5
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    Hi Antu,

    Try re-installing it without uninstalling. That will sometimes rewrite the files.


    Phil
    Luck is infatuated with the efficient.

  6. #6
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    thanks, but I've somehow fixed it. I don't know how, but it work again.
    Anyway thanks for your help.

  7. #7
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    Hi there,

    Te problem may relate to the version you are using. To help us find out what the problem is and provide a solution please head to the Support Page (http://www.artrage.com/ar2support.html) and use the Fill Out A Support Request option on that page to send us information on your operating system and version of ArtRage. We will be able to provide assistance when we have the information requested on that page.
    Matt
    ArtRage UI
    Ambient Design.

  8. #8
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    Thanks, but like I said the program works again. but if I have problems again, I will come back to your advise

    Antu

  9. #9
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    Mar 2006
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    Most likely cause for ArtRage closing / crashing instantly when being started up on OS X Leopard or later is an old incompatible version of ArtRage. If it happens again, I'd recommend registering with the Member Area and downloading the latest version, then installing that. If you don't have ArtRage 2.5.20 ( you can check via help -> about ArtRage ) I'd recommend doing it anyway.

    The Member Area is here: http://www2.ambientdesign.com/members

    1/ CLick 'register' and follow the instructions if you haven't previously
    2/ Log in
    3/ Go to 'My Products' and add your key

    You'll see a download link. Click it to access the latest versions of ArtRage ( you want the OS X version ).
    Dave
    Resident Bug-Hunter
    Ambient Design

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