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Thread: Left & Right Mouse Click Merged

  1. #1
    Join Date
    Jan 2009
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    Exclamation Left & Right Mouse Click Merged

    Hi,

    I am a school teacher. I have installed 40 copies of Art Rage Free 2.5 Starter Edition for all PC in the computer room. Some of which happened that they cannot draw, they can only move over the canvas. What I find out is that, both left-mouse click and right-mouse click produce the same result, which my students CANNOT draw anything on it.

    But it is very strange that it only happened in 3 out of 40 PCs. Why there is such problem?

    I can sure that all 40 PCs have same config including their mouse, same OS(WinXP), same procedure on installation, everything are the same. Even the login user's right are all the same which are students profile.

    Could anyone tell me why this happen and how to fix it?

    Yours,
    SoldatoJ

  2. #2
    Join Date
    Mar 2006
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    Ambient Design
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    Artrage typically will move the canvas when the spacebar is held down or the right mouse button is held down.

    If you are seeing this happen when using the left mouse button, it is likely that something on the system is sending a spacebar or right mouse button message to Artrage. Check that the spacebar, right mouse button, tablet stylus button aren't stuck first.

    Otherwise, if the user has been viewing flash content on the web ( youtube, animations ) then uses ArtRage, it's possible that the canvas will move instead of media being laid down. This is due to shockwave flash sending a spacebar message ( I'm not sure why this occurs, but we've been able to reproduce it here after watching flash content )

    To correct this, try tapping the spacebar in the web browser or ArtRage, as this should reset the status of the spacebar as far as the operating system is concerned, and allow painting to occur.

    I hope that helps!
    Dave
    Resident Bug-Hunter
    Ambient Design

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