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Thread: Can't open painting, now??

  1. #1
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    Can't open painting, now??

    Augh!
    So, I'm working away in AR, decide to try something or another, so I save, and start something new. I want to go back to the original painting, so I try to open it, and get this error message:
    "An error occurred on attempting to read/write data from/to a file." Goes on to say, "the file could not be read from."
    So, why not?? :x

    If it makes a difference, I'm on a mac OS X.2, using AR 2.11

  2. #2
    Join Date
    Mar 2006
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    Drop an Email to support@artrage.com
    Explain exactly what you did, and if it's not too large you could attach the .ptg file that is broken.
    We'll take a look and see if it's a problem in the file writer, or file reader.

    Sorry for the inconvenience. Bugs that make customers lose time and lose their work are the absolute worst ones.
    AndyRage's mantra for graphics engine code:
    "Sure - how hard can it be?"

  3. #3
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    Thanks! Will do.

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