I have been using Artrage for a few days no problems whatsoever -- I suddenly had a slow down and "Artrage not responding" error when I use a particular palate knife!
(OS: Windows Vista) -- so I thought maybe my painting was too large. So I closed out the program. Restarted my computer and opened the application back up -- just working on the layer I had trouble with.
Still crashed -- slow....to respond -- cursor barely moving ( tool was palate knife, 0% pressure, soft palate knife)
-So I did all the above again, closed all my other applications and made a brand NEW painting -- just a single squiggle of paint. I then tried to smear it... Flat palate knife worked ok -- but when I tried the "soft" palate knife -- it gave me the error again "Artrage is not responding" after slowing down...
then it crashed.
What do I do? Do I e-mail customer support? I have closed and restarted the program and rebooted the computer, etc. I'm trying to make a present for someone and time crunched --