How to add Artrage to “open in” options in Dropbox for iPad

[Lottie]

Try as I might, on my new iPad Pro I can’t see how to add Artrage to the options available in Dropbox for sending to my device or opening a file.
I need to send hundreds of ptg files. I tried in the gallery to import files from Dropbox, but after only 2 or 3 images, everything ground to a halt!
I’m sure there must be a simple way to add Artrage to the list of options. It appears in Dropbox on my other iPad, but I can’t remember how that was set up. Can anyone help?

[markw]

Hello Lottie and welcome to the ArtRage forums :)
I don’t have the iPad version of AR so can’t really advise directly about this.
But if you are still having this problem, and in the absence of any further input from others here, you could try contacting Ambient Design via the Help page here: https://www.artrage.com/get-support/

[Lottie]

Thank you so much, Markw. It was kind of you to help.
I’ll certainly follow the link you suggest and come back here to let you know how I get on. Thanks again!

[Lottie]

Hello again markw!
I promised to come back and let you know how I got on.
Unfortunately I had no reply from Artrage support when I sent them this query. And, incidentally, no reply from Dropbox support.
So I ended up working the other way round and, instead of downloading from DropBox, I simply started in Artrage gallery and imported the files one at a time into the gallery group of my choice.
This has worked very well, after an initial glitch due, I think, to an erratic internet connection.
I expect everyone else knew this method! I am a bit of a numpty! But it’s great to have found this workaround.
Thanks for your interest Mark. I appreciate your encouragement.

[markw]

Thanks for getting back to us with what happened Lottie :)
Unusual that you didn’t get a reply to your support query🤔 Usually they are quite good at answering users problems.
But still, it’s good to hear that you have found a way forwards:cool: