Artrage 6 + Win 11 don't work together

[meya]

Hello,
I apologize for my rather poor English level.
I'm an illustrator and I use ArtRage 6 (full version) professionally.
This week I had to change my computer (OS Win11). (Before, I had Win 8.1)
Since using your software on this new setup, Artrage keeps crashing suddenly and I lose my unsaved work every time. And once closed it bugs my whole computer as if the keys on my keyboard were still pressed. I have to restart.
I don't have this problem with other digital painting software.
Have you ever encountered this problem? Can I do something to fix this problem?
Thanks in advance

Artrage 6
WIN 11
XP-pen Artist 22
Intel core I5-11400 2.6 GHz
16 Go ram ddr4
nVidia GeForce GTX 1050 Ti

[markw]

Hello meya and welcome to the ArtRage forums :)
I’m afraid being on a Mac I can’t really offer you a solution to your problem but I suspect it is something specific to your system and setup.
I would suggest, if you haven’t already, that you contact Ambient Design directly and see if they can offer a solution.
By email: [email protected]
Or via the help page here: https://www.artrage.com/get-support/
Hope they can fix it soon:)

[meya]

Hello markw.

Thanks for taking time to respond to me. Yes, I think there may be a problem with settings or incompatibility, but which one? After hours of testing, changing keyboards several times, updating, tweaking Windows settings and Artrage settings, I'm done exploring all my hypotheses. That's why I tried a little message on the forum just in case. Indeed, I sent a message yesterday morning to the support but as I live in France, it was probably already the evening and the weekend in New Zealand. I hope they can help me. I've been using artrage for so long, it would make me a bit sad if I had to give it up.

Thanks again

[meya]

Hello,
After lots of testing and research, it's not Artrage that's to blame. The fact that this bug only appears with artrage is really bad luck and it misled me. It seems there is a driver incompatibility between my xp pen artist 22 tablet and Win 11. I found someone on the reddit forum who posted a link to a bootloader that fixed this problem.
I allow myself to leave the link here in case someone has the same problem.
https://www.reddit.com/r/XPpen/comments/q2sk6s/artist_22_pro_weird_problems_windows_11/

Have a good day,

[meya]

Hello,
After lots of testing and research, it's not Artrage that's to blame. The fact that this bug only appears with artrage is really bad luck and it misled me. It seems there is a driver incompatibility between my xp pen artist 22 tablet and Win 11. I found someone on the reddit forum who posted a link to a bootloader that fixed this problem.
I allow myself to leave the link here in case someone has the same problem.
https://www.reddit.com/r/XPpen/comments/q2sk6s/artist_22_pro_weird_problems_windows_11/

Have a good day,

[markw]

Thanks for the update meya glad you are back up to speed again.
On a side note; where might we see some of your work, if I may be so bold?

[meya]

Hello,
Ah ah, really bold ! I have two instagram accounts, a main one which is a bit messy https://www.instagram.com/amelia_baziere/ and a secondary one dedicated to a little fiction project I'm slowly working on https://www.instagram.com/super.lente/

[markw]

Well, that’s a fine body of work you have there Amelia.:cool::cool::cool:
Many of them have quite a Japanese undercurrent running through them. Makes me want to re-watch some Studio Ghibli films!:D

[meya]

Thank you. For about ten years I made realistic portraits of humans and dogs but at the beginning of the pandemic when my activity slowed down I decided to return to a more minimalist and fantasy style.
Your animal illustrations are really beautiful. I subscribed to your instagram account.
Ha ha. I re-watched Chihiro yesterday afternoon. I can't get enough of Ghibli movies.