View Full Version : Windows Store For Vitae
Pat McDonald
08-13-2021, 03:57 AM
You know that we love you ! Artrage was (is) a Godsend for those of us when we discovered it.
I'm an enthusiast, but ...
... if the Windows Store is the easy option for installing Artrage that steer me clear of the difficult option.
It was awful.
I started on version 4 and this was the most unpleasant upgrade I've done.
Could just be me, but ...
Pat
You know that we love you ! Artrage was (is) a Godsend for those of us when we discovered it.
I'm an enthusiast, but ...
... if the Windows Store is the easy option for installing Artrage that steer me clear of the difficult option.
It was awful.
I started on version 4 and this was the most unpleasant upgrade I've done.
Could just be me, but ...
Pat
It's not just you The serial number download version is much more appreciated
As I suggested here
https://forums.artrage.com/showthread.php?56296-Needed-Choice-option-for-download-or-Microsoft-Store-option
c0ns1d1ne
08-14-2021, 06:58 AM
I understand why you're going with the awful store but why can't you offer a proper download for those who want it? People who find the store easier will use it and those who (quite correctly) hate it would stick to the traditional method.
Seems you'll be losing customers if you go store exclusive.
TicKateNE
08-14-2021, 10:21 AM
If he hosts it though the Microsoft Store, then technically he doesn't need this site at all.
He could move the forums to Discord or Reddit, pay Microsoft a piece of each sale that's it.
It's less time, cost, and effort, and he can solely focus on software improvements.
It's certainly silly to lose customers over not offering a traditional download.
You lose goodwill, mindshare and income from putting all your eggs in the Windows Store basket.
I'll personally no longer recommend this software to anyone. Buying from the Windows Store simply isn't smart.
Somerset
08-15-2021, 03:29 AM
It's certainly silly to lose customers over not offering a traditional download.
You lose goodwill, mindshare and income from putting all your eggs in the Windows Store basket.
I'll personally no longer recommend this software to anyone. Buying from the Windows Store simply isn't smart.
To be honest, It is not the only point that ArtRage now can only be purchased from the MS and Apple Stores. It is also that there are some things related to this are so unclear. Especially: how does it work to get the upgrade discount? I don't want to risk buying if for the full price by accident. And is there a time limit for it? I already asked this questions here in the forum two days ago and still got no answer. And as I already said too, I have made bad experiences with the Store. The service there isn't verry good.
And there is even another thing: As far as I remember, there hasn't been any update to ArtRage 6 since I purchased it years ago. Unless there are still known bugs in it. F.e. the Stroke Layer Effect that can't be saved (by the way, is it fixed in AR 7 vitae?). I reported this bug a verry long time ago, possibly more than a year ago, and it still doesn't work. And I don't think that there will be any updates to AR 6 in the future.
Not to be misunderstood, I work with ArtRage since AR 4, so many years, and I really loved it. But at the moment I am seriously thinking about giving Rebelle a try.
how does it work to get the upgrade discount? I don't want to risk buying if for the full price by accident. And is there a time limit for it
Clicking on the link in the email brings up a page showing the price before and after discount. Andy did say in the email that the special deal was until Aug.31 so I don't know why "47 days left" is shown. The discount is %50 whether US, Aus, etc.
"Original price was AU$119.95, the current price is AU$59.97. 50% off • 47 days left".
And I don't think that there will be any updates to AR 6 in the future.
As I understand it AR6 will be supported but no upgrades as ARV is the new AR7.
Somerset
08-15-2021, 07:00 AM
Hi June,
thanks for your reply. I have found that link, but it doesn't offer any more information than the discount price and - unfortunately - the time limit, which is definitly a drawback towards the former practice for me. I don't think that I will afford to buy it till 31 August. And as I upgraded to ArtRage 5 and 6 there were no time limits, as far as I remember. Verry annoying! And I still don't know how it works to tell the MS Store that I am already an ArtRage-User. Do they ask for it?
Andy did say in the email that the special deal was until Aug.31 so I don't know why "47 days left" is shown.
I think the "47 days left" are related to the introductory offer of the Microsoft Store, not to the uprade discount.
As I understand it AR6 will be supported but no upgrades as ARV is the new AR7.
I would be surprised about former updates for ArtRage 6, because there haven't been any for a verry long time. As I said, since I bought it some month after release, there wasn't any updates, as far as I remember. And after the release of ArtRage 6, there were no more updates for ArtRage 5. The same after the upgrade from 4 to 5, if I remember rightly.
I am not verry optimistic about my future with ArtRage at the moment.
Hi Somerset,
I don't think there is a further discount. I thought the 50% discount was for existing AR users? There will be no discount for purchases after Aug.31. As for AR6 upgrades - there won't be any. Think of ARV as AR7. There were no further upgrades for AR5 when AR6 was released. Andy did say AR6 would be supported for some time. I don't know what that entails. I admit it has been confusing.
You will still be able to use AR6. I will stay with the programme as it fits my needs. My introduction to AR was with an installation disc that came with my Bamboo One many years ago. I think it was ArtRage 2.5.
Somerset
08-15-2021, 11:24 AM
Hi June!
Yes, it seems that I would have to pay the full price after 31. August. Might have to do with the Store. Don't know. But I think that is a really bad trend. I have ever been verry satisfied with ArtRage. And of course I will keep on using ArtRage 6 till I find something better. But I don't think that I will purchase future versions of ArtRage under these circumstances. Even the step from AR 5 to 6 wasn't really a big progress, there wasn't any updates since october 2019 and now this store-thing and time limits for upgrade discounts. Think that's no longer attractive for me. However, I had some good conversations here on the forum, and I enjoyed your beautiful animal paintings. Thanks for that and all the best for the future.
krueger.freddy
08-20-2021, 03:46 AM
Tbh I did upgrade becouse it was on sale in a trusted store. I would even have preferd to get it on steam again. But MS Store is ok too i guess.
I dislike the website Key option. Since you are in the hand of the developer alone that has better to do then to distribute the product.
Have lost games this way ... (Condor Fight sim)
runningbull
08-21-2021, 04:15 PM
It's certainly silly to lose customers over not offering a traditional download.
You lose goodwill, mindshare and income from putting all your eggs in the Windows Store basket.
I'll personally no longer recommend this software to anyone. Buying from the Windows Store simply isn't smart.
Micro$oft is notorious for pushing hardware and software companies into "offers they can't refuse" so to speak
Methinks there is more to the "Microsoft Store" experience than just merely their taking a cut. The nerd in me remembers the borg quote: 'You WILL be assimilated, resistance is futile'
If ArtRage had a Linux version, I'd buy it. They've got Mac - which is really UNIX / Linux under the hood.
Looks like anyone can get the discounted price on the Windows Store. So it's not really any kind of deal for existing customers or an "upgrade" price. Disappointing. Not to mention that the Windows Store will be offering the discount for another 39days well past the same Aug 31 deadline of the emailer.
Autumn
08-24-2021, 05:19 PM
I’ve purchased ArtRage since the first one, every single version. I’ve purchased the IOS version of Vitae. I refuse to purchase it from the Microsoft store for my system. Seriously disappointed that it’s the only way to get it. I’m not sure if it’s an upgrade or a new version, will it overwrite version 6…etc…so many questions. Considering this is my go to program for most of my art it’s so disappointing. I’ll stick with 6. I think I still have v 2 and pro on my old laptop somewhere lol…
ajlec2000
08-27-2021, 08:09 AM
I am very disappointed in the new Artrage. I don't like the Windows Store. In fact purchasing Vitae was a horrible experience. I will not do it again. I hate having, now, a negative view of a software that I used to love. And still do love 6. I plan to continue with 6 and wait to see how the situation settles out. There is obviously going to be various bug fixes and updates in the future. Will they be as hard to catch up with as my initial purchase of Vitae. I am planning to start transitioning to Krita just in case.
I agree with those complaining about Microsoft Store. Buying the ArtRage upgrade was my worst online shopping experience for 20 years or more. It took an age to do and eventually I was charged twice. I only want one licensed copy. I tried phoning Microsoft but it was like talking to a brick wall. I am now trying to get a refund from my credit card provider.
ARTRAGE: If you want to save your business, use another vendor because I will never buy anything from Microsoft Store again.
rscottfree
09-05-2021, 06:25 PM
I want to voice my opinion here too and say I'm disappointed with the MS store. I feel I don't own the software anymore, but rent it from Microsoft. I understand this being the easier option as a business, but it sure rubs me the wrong way personally. ArtRage is lovely, everything about purchasing it is not.
whitehead
09-06-2021, 04:27 AM
I upgraded last night from AR6 to ARV. Just to offer the alternative experience, it was all butter-smooth stuff and ARV rebooted with my papers and custom brushes all intact.
Peter
RedSaucers
09-06-2021, 07:04 AM
I would also like to say that I had a very smooth experience, I tend to have a habit of frequently reinstalling my operating systems so this option makes my life much easier. It is disappointing that I can't now use the latest version on linux now but hey ho! :)
Stephen Lo Piano
09-10-2021, 06:43 PM
Hi Somerset,
I don't think there is a further discount. I thought the 50% discount was for existing AR users? There will be no discount for purchases after Aug.31. As for AR6 upgrades - there won't be any. Think of ARV as AR7. There were no further upgrades for AR5 when AR6 was released. Andy did say AR6 would be supported for some time. I don't know what that entails. I admit it has been confusing.
You will still be able to use AR6. I will stay with the programme as it fits my needs. My introduction to AR was with an installation disc that came with my Bamboo One many years ago. I think it was ArtRage 2.5.
Just looked over the Microsoft Store, Art Rage Vitae will be available for purchase at 50% off at $39.99 until September 30, 2021.
Omnimaxus
09-11-2021, 11:24 AM
I am extremely disappointed with this boneheaded move on ArtRage's part. I will NOT use the Windows Store. Period. I will stay with ArtRage 4 Pro for now.
If I decide to upgrade, it will be to ArtRage 6 (unlikely, though, since I do not support businesses that do not offer customers options in how they purchase software).
Eugene Tsepenuk
09-12-2021, 09:02 PM
Just looked over the Microsoft Store, Art Rage Vitae will be available for purchase at 50% off at $39.99 until September 30, 2021.
There WAS such statement at the MS Store.
Also, banner at artrage.com front page says "LAUNCH SPECIAL 40% off".
But just now I don't see any discounts in MS Store.
Just full USD79.99.
AndyRage
09-13-2021, 11:04 AM
There WAS such statement at the MS Store.
Also, banner at artrage.com front page says "LAUNCH SPECIAL 40% off".
But just now I don't see any discounts in MS Store.
Just full USD79.99.
There was a glitch in the store sale pricing. The 50% discount will be back shortly.
AndyRage
09-14-2021, 11:18 AM
The Windows Store 50% discount pricing for ArtRage Vitae was restored overnight so we're back to offering ArtRage Vitae for USD $39.99
Thank you for your patience.
jebbasha
10-17-2021, 09:59 AM
It's not just you The serial number download version is much more appreciated
HwyStar
01-09-2023, 07:09 AM
As far as I can tell, this is the last thread posted to by an Art Rage employee.
What a shame...
DamienVee
03-18-2023, 01:13 AM
Sometimes, software upgrades can be challenging, especially if there are significant changes to the user interface or functionality. However, it's important to note that the Windows Store provides a convenient way to install and update ArtRage, as well as other apps, on your Windows device.
If you encounter any issues with the Windows Store installation process, you can try the following troubleshooting steps:
Make sure that your device is connected to the internet and that your Microsoft account is up to date.
Restart your device and try the installation process again.
Clear the Windows Store cache by typing "wsreset.exe" in the Windows search bar and selecting "Run as administrator".
Try installing ArtRage from the Microsoft Store website instead of the Windows Store app.
If you continue to have issues, you can contact the ArtRage support team for further assistance.