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zeddartha
05-02-2019, 08:20 AM
Hi there friends, hope you're all having a nice day.

I imported a PSD file and was painting on it for a while, then I closed the file without saving it first, there wasn't a prompt to save or anything so the file just closed.
I'm not crying over the loss or anything but if anyone knows a way to potentially get that file back, I wouldn't complain about that either. ^^

I checked under preferences, Advanced preferences, and store backup file is set to 0. I think I was in the mood to practice letting go when I set that, or something like that, haha.

Anyway thanks for any input you might have on this one.
Cheers!

DaveRage
05-02-2019, 11:00 AM
That's definitely unexpected! If you import an image, paint then close that painting, you should always see a save prompt.

Firstly, check that there is a ptg ( ArtRage painting file ) version that was saved. To save a PSD you'd need to specifically export as a PSD, so if you saved, you should have a painting file containing your work.

Otherwise, can you try this again, import the same PSD file, add a stroke of paint, close the painting in the same way and let me know the result?

Also, can you tell me which version of ArtRage you're using ( Help -> About ArtRage ) and the OS you're on?

The backup save system works like this:

To enable it, go to Edit -> Preferences -> Advanced then setting 'Store Backup Files' to a value higher than 0. This sets the number of copies to keep.

This will then automatically create a .ptgback extension file of the previous version of your painting whenever you save.

For example, if you saved 'mypainting.ptg' multiple times, you'd also have in the same folder 'mypainting_GenA.ptgback' 'mypainting_GenB.ptgback' and so on in the same folder, where GenA is always the previous version. In the event of a problem, loading one of these previous versions, then saving it again as a new painting should mean that the last save is protected.

The backup save system being disabled doesn't prevent ArtRage from prompting to save when you close a painting, so that shouldn't have an affect on that.

zeddartha
05-02-2019, 11:22 PM
Hi Dave, thanks for taking the time to reply.

It was all a misunderstanding as it turned out, somehow I pressed some hotkey or other and it switched to another document that was also open at the time, which looked like an earlier version of the file I was working on, so I got the mistaken impression that the file got closed. It didn't, it was safely tucked away.
I'll be paying more attention next time!

Cheers and have a good day. :)

DaveRage
05-03-2019, 11:34 AM
No problem! Thanks for letting me know, glad to hear you didn't lose your work :)