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View Full Version : Finger gestures for altering tool size not working after update, help!



Drskmishra
05-31-2017, 09:29 PM
Big problem, can't change width of tools by finger gestures after update. Please, please help urgently.

HannahRage
05-31-2017, 10:44 PM
Okay, they work here, so they're not broken completely. Can you use any other gestures?

Drskmishra
06-04-2017, 06:11 PM
No, none. I don't know what to do.

Drskmishra
06-04-2017, 06:14 PM
But yes, the entire canvas can be resized by using two fingers. How to go about then?

HannahRage
06-06-2017, 06:17 PM
Okay, if gestures are working, then the three finger gestures should be too; they can be a bit trickier to input though, so can you try one more time to see if the iPad is recognising the gesture you're making, and tell me what happens when you try and resize?

Drskmishra
06-19-2017, 08:59 PM
Sorry for being late, that re trying didn't work. One thing, the number showing size of tool in use in left lower corner is always underlined. It was not so earlier, does it have any relation with the problem?

MattRage
06-20-2017, 03:54 PM
That's very peculiar. Could you send a screenshot of the problem to support@artrage.com and we'll work through some troubleshooting steps with you by email to try and get it worked out.