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Mirfino
09-19-2016, 12:05 PM
Just a question when u hit the 'download' button to update your ArtRage always shows 'ArtRage Studio Pro, v3.5.12 for OSX' I find this confusing, shouldn't it say AR version Mac (in my case :P) 4.5.10 or what ever the name is for the new update not ArtRage Studio Pro, v3.5.12? May just be me of little brain...

HannahRage
09-19-2016, 02:51 PM
That depends. Are you updating ArtRage 3 or ArtRage 4? :D They're separate programs, so 3.5.12 is the latest available update for ArtRage 3.

Mirfino
09-19-2016, 03:08 PM
That depends. Are you updating ArtRage 3 or ArtRage 4? :D They're separate programs, so 3.5.12 is the latest available update for ArtRage 3.

Yes trying to update 4.5.9

HannahRage
09-19-2016, 04:43 PM
Okay, what exactly are you seeing? If the update check in the program is telling you that 3.5.12 is available, then you are using ArtRage 3.

If you are looking in the member area, then it sounds like you haven't registered your copy of ArtRage 4, so you're trying to download ArtRage 3. To register ArtRage 4;

1. Get your serial number from Help > ArtRage Serial Number
2. Log into the member area, click 'Register' and paste the serial.
3. Manually refresh the page.

Mirfino
09-20-2016, 11:12 AM
Okay, what exactly are you seeing? If the update check in the program is telling you that 3.5.12 is available, then you are using ArtRage 3.

If you are looking in the member area, then it sounds like you haven't registered your copy of ArtRage 4, so you're trying to download ArtRage 3. To register ArtRage 4;

1. Get your serial number from Help > ArtRage Serial Number
2. Log into the member area, click 'Register' and paste the serial.
3. Manually refresh the page.


THANKS! yes...i pasted in wrong serial # many thanks.

HannahRage
09-20-2016, 11:36 AM
Ha, awesome, I'm glad it was straightforward ;D