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View Full Version : Art rage auto hiding when stylus not contacting screen



Barbedwirecat
06-16-2016, 06:43 PM
Windows 10 Wacom Companion.

Window auto hides randomly when stylus is not in contact with screen, sometimes is doesn't do it, sometimes it does it when I'm 3cm from screen with stylus. Does it when maximized or using compressed screen.

Please help as it's really making this program unusable.

HannahRage
06-21-2016, 02:13 PM
Hi there!

First, I've updated your username so it's not showing your email address, so your username is now Barbedwirecat - if you'd like to change this, just let me know (in the forum, or via email at support@artrage.com ).

Second, this is probably a tablet drivers issue.


So the first thing to try is to go to Edit > ArtRage Preferences > Advanced Preferences

You'll see options for Realtime Stylus and Wintab. You only need *one* of these, and the other one will be causing the problem. For a Companion, try leaving Realtime Stylus enabled, and disable Wintab (and Precise Tablet, just to be safe while testing).

Restart ArtRage and see if it improves. If it doesn't, swap them over (turn Wintab on instead) and see what happens.

If that still doesn't help, let us know - here or via support@artrage.com, and we'll do some more troubleshooting.